customer

简明释义

英[ˈkʌstəmə(r)]美[ˈkʌstəmər]

n. 顾客；（某一类型的）家伙

英英释义

单词用法

同义词

反义词

例句

1.In some cases, U.S. industry has lost sight of customer needs in designing products.

在一些情况下，美国工业在设计产品时忽略了顾客的需求。

2.We need to appeal to a wider customer base.

我们需要吸引更广泛的客户。

3.As a salesman, your cardinal rule is to do everything you can to satisfy a customer.

作为一名推销员，首要原则就是要尽你所能使客户满意。

4.Customer relations is an important element of the job.

与客户的关系是这个工作的重要部分。

5.Good customer relations require courtesy, professionalism and effective response.

良好的客户关系需要礼貌、专业和有效的回复。

6.The firm has excellent customer relations.

此公司与客户关系极好。

7.After Germany, America is Britain's second-biggest customer.

仅次于德国，美国是英国的第二大客户。

8.In some stores we were undermanned and customer service was suffering.

一些商店人手不足，客户服务出现了困难。

9.A loyal customer customer can help promote our brand.

忠实的customer可以帮助推广我们的品牌。

10.Our customers customer service team is available 24/7.

我们的customer服务团队全天候提供服务。

11.The customer is always right.

顾客customer永远是对的。

12.We value each customer customer and their feedback.

我们重视每位customer及其反馈。

13.The new policy aims to improve customer customer satisfaction.

新政策旨在提高customer满意度。

作文

In today's competitive market, understanding the role of a customer is vital for any business. A customer is not just someone who purchases goods or services; they are the lifeblood of any organization. Without customers, businesses cannot thrive or even survive. Therefore, it is essential to comprehend what motivates a customer and how to meet their needs effectively.Firstly, we must recognize that a customer has specific expectations. They seek quality products, excellent service, and value for their money. When a customer walks into a store or visits a website, they expect to find what they are looking for quickly and easily. If their experience is subpar, they will likely take their business elsewhere. This highlights the importance of customer service in retaining customers. Businesses must train their staff to be attentive, helpful, and knowledgeable about the products they offer to ensure that customers leave satisfied.Moreover, understanding the psychology of a customer can significantly enhance a company's marketing strategies. For instance, many customers are influenced by emotional factors when making purchasing decisions. A brand that can connect with its customers on an emotional level often enjoys higher loyalty and repeat business. Advertisements that tell a story or evoke feelings can resonate more with customers than those that merely list features and prices.In addition to emotional connections, businesses must also leverage technology to understand their customers better. Data analytics allows companies to track customer behavior, preferences, and feedback. By analyzing this data, businesses can tailor their offerings to meet the specific needs of their customers. For example, if a company notices that a significant number of customers are purchasing a particular product, they can focus their marketing efforts on that item or similar products to boost sales further.Furthermore, engaging with customers through social media platforms has become increasingly important. Today’s customers expect brands to be present and active on social media. They want to interact with companies, ask questions, and voice their opinions. Responding promptly to customer inquiries and addressing concerns can help build a strong relationship between a brand and its customers. This two-way communication fosters trust and loyalty, which are crucial for long-term success.Lastly, businesses should not overlook the importance of customer feedback. Actively seeking out and listening to what customers have to say can provide invaluable insights into areas for improvement. Surveys, reviews, and direct conversations can highlight what customers appreciate and what they believe needs enhancement. By acting on this feedback, companies can make necessary adjustments to better serve their customers and improve their overall experience.In conclusion, the significance of a customer in the business landscape cannot be overstated. They are essential for growth and sustainability. By understanding their needs, expectations, and behaviors, businesses can create a positive experience that keeps customers coming back. Investing in customer service, emotional connections, technology, social media engagement, and feedback mechanisms will ultimately lead to a loyal customer base and drive business success.

在当今竞争激烈的市场中，理解客户的角色对任何企业来说都是至关重要的。客户不仅仅是购买商品或服务的人；他们是任何组织的生命线。没有客户，企业无法繁荣甚至生存。因此，理解是什么激励了客户，以及如何有效满足他们的需求是至关重要的。首先，我们必须认识到，客户有特定的期望。他们寻求高质量的产品、优质的服务和物有所值。当一个客户走进商店或访问网站时，他们希望快速轻松地找到他们所寻找的东西。如果他们的体验不佳，他们很可能会将生意转向其他地方。这突显了客户服务在留住客户方面的重要性。企业必须培训员工，确保他们对所提供的产品有关注、帮助和了解，以确保客户满意离开。此外，理解客户的心理可以显著增强公司的营销策略。例如，许多客户在做出购买决策时受到情感因素的影响。能够在情感层面与客户建立联系的品牌，往往享有更高的忠诚度和重复业务。讲述故事或唤起情感的广告，往往比那些仅仅列出功能和价格的广告更能引起客户的共鸣。除了情感联系，企业还必须利用技术来更好地理解他们的客户。数据分析使公司能够跟踪客户的行为、偏好和反馈。通过分析这些数据，企业可以调整其产品，以满足客户的具体需求。例如，如果一家公司注意到大量客户购买某个特定产品，他们可以将营销工作重点放在该商品或类似产品上，以进一步提升销量。此外，通过社交媒体平台与客户互动变得越来越重要。如今的客户希望品牌在社交媒体上保持活跃和存在。他们想与公司互动、询问问题和表达意见。及时回应客户的询问并解决问题，可以帮助品牌与其客户之间建立强大的关系。这种双向沟通促进了信任和忠诚，而这对于长期成功至关重要。最后，企业不应忽视客户反馈的重要性。积极寻求并倾听客户的意见，可以提供宝贵的改进见解。调查、评论和直接对话可以突出客户欣赏什么以及他们认为需要改进的地方。通过采取行动来响应这些反馈，公司可以进行必要的调整，更好地服务于他们的客户，改善整体体验。总之，客户在商业环境中的重要性不容小觑。他们对企业的增长和可持续性至关重要。通过理解他们的需求、期望和行为，企业可以创造出一种积极的体验，让客户不断回归。投资于客户服务、情感联系、技术、社交媒体互动和反馈机制，最终将导致忠实的客户基础，并推动商业成功。