automatic number identification

简明释义

自动数字识别自动数字码识别器自动数字识别

英英释义

Automatic Number Identification (ANI) is a telecommunication service that automatically identifies and displays the telephone number of the calling party.

自动号码识别(ANI)是一种电信服务,能够自动识别并显示拨打方的电话号码。

例句

1.The automatic number identification feature helps in reducing spam calls by identifying unknown numbers.

自动号码识别功能通过识别未知号码来减少垃圾电话。

2.Many businesses rely on automatic number identification for efficient call routing.

许多企业依赖自动号码识别来实现高效的呼叫路由。

3.The phone system uses automatic number identification to display the caller's number on the screen.

电话系统使用自动号码识别功能在屏幕上显示来电者的号码。

4.In emergency services, automatic number identification is crucial for locating callers.

在紧急服务中,自动号码识别对定位来电者至关重要。

5.With automatic number identification, customer service representatives can quickly access account information.

通过自动号码识别,客服代表可以快速访问账户信息。

作文

In the modern world, technology plays a crucial role in various sectors, enhancing efficiency and accuracy. One of the significant advancements in telecommunications is the system known as automatic number identification. This technology allows service providers to automatically identify the calling party's phone number without requiring any manual input from the user. The process of automatic number identification (自动号码识别) has transformed how calls are processed and managed, providing numerous benefits for both businesses and consumers.Firstly, the implementation of automatic number identification has streamlined communication processes. For instance, when a customer calls a business, the system can instantly recognize the caller's number and pull up relevant information associated with that number. This means that customer service representatives can provide a more personalized experience by accessing previous interactions, preferences, and account details right away. As a result, customers feel valued and understood, which can significantly enhance their overall satisfaction.Moreover, automatic number identification is not only beneficial for customer service but also plays a vital role in improving security measures. In situations where verification is required, such as banking transactions or sensitive communications, this technology helps ensure that the person on the other end of the line is indeed who they claim to be. By confirming the identity of callers through their numbers, businesses can prevent fraud and protect sensitive information, thus fostering a safer environment for all parties involved.Another important aspect of automatic number identification is its ability to facilitate better resource management within organizations. By analyzing call data captured through this system, businesses can gain insights into call patterns, peak hours, and customer demographics. This information is invaluable for making informed decisions regarding staffing, marketing strategies, and service improvements. For example, if a company notices an increase in calls from a specific area, it might consider targeted marketing campaigns or even opening a new branch to cater to that demand.Furthermore, the integration of automatic number identification with other technologies, such as customer relationship management (CRM) systems, enhances its effectiveness. With this integration, businesses can track customer interactions across multiple channels, including phone calls, emails, and social media. This holistic view of customer engagement enables companies to tailor their services and communication strategies, ultimately leading to stronger customer relationships and increased loyalty.However, despite its numerous advantages, the use of automatic number identification raises some concerns regarding privacy and data protection. As the system collects and stores personal information, it is essential for companies to implement stringent security measures to safeguard this data. Customers must be informed about how their information will be used and have the option to opt-out if they choose. Balancing the benefits of this technology with ethical considerations is crucial to maintaining trust between businesses and consumers.In conclusion, automatic number identification (自动号码识别) is a powerful tool that has revolutionized the way businesses communicate with their customers. Its ability to enhance customer service, improve security, and optimize resource management makes it an invaluable asset in today’s fast-paced world. However, as with any technology that handles personal data, it is vital to address privacy concerns and ensure that customers' rights are respected. By doing so, businesses can harness the full potential of automatic number identification while fostering a trustworthy relationship with their clientele.

相关单词

identification

identification详解:怎么读、什么意思、用法